Analysing public opinion is often a slow, costly bottleneck for governments, but the University of Bath’s new AI tool, DECOTA, is changing that. By transforming thousands of open-ended survey responses into clear themes in just minutes, it provides human-level accuracy at a fraction of the cost. It bypasses the need for months of manual coding, allowing policymakers to quickly understand public sentiment on issues like climate policy. This ensures diverse voices are actually heard and used to shape inclusive, evidence-based decisions.